Privacy Policy

Last Updated: 4/18/2025

Nino! ("Nino!", "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy provides a comprehensive explanation of how we collect, use, and share your information when you interact with our application ("App") and services ("Services"). It also explains your privacy rights, how they are safeguarded, and how the law protects you. We aim to be fully transparent about our practices so you can make informed decisions.

Age Limitation

  • Minimum Age Requirement: To use our Services, you must be at least 17 years old. This age limitation ensures compliance with applicable data protection laws and prioritizes user safety. If you are under 17, you are not permitted to download, access, or use the Services in any capacity.

  • Children’s Data: Protecting the privacy of children is of utmost importance to us. We do not knowingly collect personal information from children under the age of 17. In the rare event that we discover such data has been collected inadvertently, we will take immediate steps to securely delete it from our systems and ensure no further processing occurs.

Categories of Personal Information We Collect

We believe in transparency, and in this overview, we provide a summary of the personal information we collect and how we use it. However, the actual personal information we collect and how we use it may vary depending on our relationship and interactions with you. In some cases, we may ask for your consent or give you certain choices before collecting or using certain personal information.

We take great care to ensure the security of your personal information. We offer end-to-end encryption for our Services, which means that your messages are encrypted to protect against us and third parties from reading them. We use your personal information for various purposes, including operating and supporting the application and services, personalizing experiences, complying with legal obligations, and providing emergency notifications. We may also use your location information and/or search query history to provide emergency, alert notifications, traffic information, and information about sites, surrounding areas, and other places and witness points in your close vicinity.

We collect various categories of personal information depending on your interaction with our App and Services. Understanding what we collect and why allows us to deliver tailored experiences while maintaining trust:

  • Identifiers: This includes data such as your name, email address, phone number, and IP address. Identifiers enable us to uniquely recognize and communicate with you.

  • Usage Data: We monitor your activity within the app, such as browsing history, features accessed, and the frequency of use. This information helps us optimize the app's functionality and deliver relevant recommendations.

  • Location Data: Location information is crucial for providing accurate and efficient navigation and alerts. This may include GPS signals, Wi-Fi access points, or device sensor data. With your consent, we may also collect location details when the app is not actively in use to enhance features like traffic alerts and emergency notifications.

How We Use Your Information

We understand the importance of protecting your privacy, which is why we have implemented various security measures to ensure the confidentiality and integrity of your data. We do not retain your messages in the ordinary course of providing our Services to you. Instead, your messages are stored on your device and not typically stored on our servers based on Supabase. However, if a message cannot be delivered immediately, we keep it in encrypted form on our servers for up to 30 days as we try to deliver it. If a message is still undelivered after 30 days, we delete it. We also store media temporarily in encrypted form on our servers to aid in more efficient delivery of additional forwards. While we may also offer disappearing messages, but we cannot guarantee their deletion within a specific timeframe, and law enforcement may require us to suspend our deletion practices.

We process your personal information to deliver a seamless and safe experience. Here are the primary ways we use your data:

  • Service Delivery: To operate, maintain, and improve our App and Services, including troubleshooting technical issues, providing customer support, and introducing new features.

  • Personalization: To understand your preferences and offer tailored recommendations, content, or notifications that enhance your experience with the App.

  • Safety and Security: To monitor and prevent unauthorized access, spam, harmful conduct, or other violations of our Terms and Policies. We use data to investigate and address suspicious or illegal activity.

  • Location-Based Services: Your location data enables us to provide real-time navigation and notify you about nearby events.

  • Legal Compliance: To meet our obligations under applicable laws and respond to lawful requests, such as subpoenas or court orders.

Your Privacy Rights

We respect your rights under the GDPR and other privacy laws, ensuring you have control over your personal data. Below is a detailed explanation of these rights:

  • Access and Portability: You can request a copy of your personal data to understand what information we hold about you.

  • Correction: If any of the personal information we hold is inaccurate or incomplete, you have the right to request corrections to ensure its accuracy.

  • Deletion: You may request the permanent deletion of your personal data from our systems. This applies particularly when the data is no longer necessary for its original purpose or when you withdraw your consent.

  • Objection: You can object to the processing of your data for purposes such as direct marketing or when it is based on our legitimate interests.

  • Data Restriction: Under certain circumstances, such as pending verification of a correction request, you can request restricted processing of your data.

  • Withdrawal of Consent: When data processing is based on your consent, you can revoke this consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, use the in-app settings or contact us directly.

Data Retention and Deletion

We only retain your data for as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. Specific retention details include:

  • Retention Period: Personal data is retained for operational and legal purposes. The duration varies depending on the type of data and its intended use.

  • Account Deletion: If you delete your account, we will remove all associated data from our servers, including undelivered messages and inactive user information. Note that data shared with others, such as messages or content in groups, may remain accessible on their devices.

Third-Party Sharing and Integration

As per the GDPR standards, we receive information about you from other users when they use our Services. This includes your profile name tag and other information, just like how you may provide theirs. Users can also send you messages or initiate voice messaging or calls via any internet connection. However, we ensure that each of these users has the lawful rights to collect, use, and share your information before providing it to us.

In addition, users or third parties may choose to report your interactions and messages with them or others on our Services. This is done to report possible violations of our Terms or Policies. When a report is made, we collect information on both the reporting user and reported user.

We work with third-party service providers and other companies to help us operate, provide, improve, understand, customize, support, and market our Services. These companies may provide us with information about you in certain circumstances; for example, app stores may provide us with reports to help us diagnose and fix service issues. We ensure that we work only with service providers that comply with GDPR standards and have appropriate measures in place to protect your data.

If you choose to integrate your Nino! account with social networks, such as Facebook, personal information and other content about you may be available from social networks and shared through our Services. By setting your Nino! Account to integrate with social networks, you agree to share information (including personal information) between Nino! and such social networks, for the purposes provided under this Privacy Policy. However, the social network’s use of information made available by Nino! is governed by that social network’s privacy policy and controlled by the social network, not by this Privacy Policy or Nino!. You understand and agree that the Services may access, make available, and store such information so that it is available on and through your Nino! Account, until your Nino! Account is deleted.

To provide comprehensive services, we collaborate with trusted third-party partners. Here’s how we share and integrate data:

  • Service Providers: We work with providers for tasks such as hosting, analytics, payment processing, mapping, and customer support. These entities only access data necessary for their services and are bound by strict confidentiality agreements.

  • Social Media Integration: If you choose to link your Nino! account with social media platforms, data sharing is governed by the privacy policy of that platform.

  • Other Users: Information shared within the App, such as messages may be visible to other users depending message type (public or private).

Data Security

Regarding security information, we have implemented appropriate measures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.

We prioritize the security of your personal information by implementing industry-standard measures, including:

  • Encryption: End-to-end encryption ensures that sensitive data, such as messages, cannot be intercepted by unauthorized parties.

  • Access Controls: Only authorized personnel have access to personal data, and their access is monitored regularly.

  • Incident Response: We have protocols to detect, respond to, and mitigate the impact of data breaches or unauthorized access incidents.

While we strive to implement robust protections, no system is entirely immune to risks. We encourage you to take precautions, such as safeguarding your login credentials, to enhance security.

Legal Basis for Processing Data

We process your personal data on the following grounds:

  • Consent: For optional services requiring your explicit permission, such as targeted advertisements or data sharing with third parties.

  • Legitimate Interests: For purposes like improving services, enhancing security, and fraud prevention.

  • Contractual Obligations: To fulfill agreements with you, such as providing paid services or account management.

  • Legal Compliance: To adhere to applicable laws and regulations, including responding to legal requests or protecting user rights.

Managing and Retaining your information

If you want to revoke your consent to our use of your information pursuant to applicable law, you can delete your Nino! account at any time using our in-app delete my account feature. When you delete your Nino! account, your undelivered messages are deleted from our servers as well as any of your other information we no longer need to operate and provide our Services.

Law, Our Rights, and Protection

Finally, we access, preserve, and share your information described in the "Information We May Collect" section of this Privacy Policy if we have a good-faith belief that it is necessary to respond to applicable law or regulations, legal process, or government requests; enforce our Terms and any other applicable terms and policies, including for investigations of potential violations; detect, investigate, prevent, or address fraud and other illegal activity or security and technical issues; or protect the rights, property, and safety of our users, Nino!, or others, including to prevent death or imminent bodily harm.

As an EU resident, you have a number of rights related to your personal information, which include:

  1. The right to request that your personal data be transferred to you or another organization.

  2. The right to request that any inaccuracies in your personal data be corrected.

  3. The right to request that your personal data be erased.

  4. The right to request that the processing of your personal data be restricted.

  5. The right to object to the processing of your personal data.

  6. The right to file a complaint with supervisory authorities.

  7. Please note that all of these rights are subject to compliance with GDPR regulations

If you live in the EU, the GDPR gives you certain rights about how we handle your information. You can choose not to provide us with some information, but this may limit some of the Services we offer. According to applicable law, you have the right to object to or request limitations on how we process your information, and to request access to or deletion of your own information.

To request changes to your information, please contact us using the details below. If you are an EU resident and we haven't resolved your privacy concerns, you can contact the appropriate EU Supervisory Authority to file a complaint.

Updates to This Privacy Policy

We periodically review and update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be communicated via the App or our website, and the "Last Updated" date will be revised accordingly. Please review this policy regularly to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our data practices, please reach out to us:

NINO APPLICAȚIE ALERTĂ S.R.L
24 Petre Țuțea
Oradea, Bihor 410506
Romania
Email: nino.news.app@gmail.com